How should I choose an international logistics system?

To choose the right international logistics system, we must first consider the company's team capabilities, service capabilities, international background, whether the big international brands are certified, the level of data security, whether the price is good value for money, whether the experience is zero latency, but especially important is whether the international logistics system is comprehensive in its functionality.

1. Support business scenarios

International freight forwarding business is generally divided into: small parcels, express, special lines (air, Shanghai), COD, FBA, return services, virtual overseas warehouse. When choosing a transport system, it depends on whether the system can support a variety of services. There is no need to change systems when launching a new business in the future. The management of new services can be achieved by upgrading the version or adding modules.

The scalable marine system not only reduces the hassle of re-selecting a system, but also saves the time required to train and learn a new system.

2、System functions and processes

The management side generally includes price management, customer management, business operation management, financial management, customer service management, data reporting, authority management, etc. The client side generally includes order management, delivery management, waybill enquiry, problem management, etc.

E-commerce sellers can extract orders through the customer authorization platform, manually enter orders or push orders through ERP for order forecasting, manage orders to synchronize orders, pack and ship, and return tracking order numbers to customers.

3、After-sales service

At the end of choosing an international logistics system, it depends on whether the after-sales service is perfect. A system is stable again, but it is inevitable that it will crash. It is very important to be able to get a timely response and solution once the problem is solved. In addition, whether there is complete system training and on-site implementation by professional technicians before the system is purchased also needs to be considered.

We hope this article will be of some help to logistics integrators who are struggling to know how to choose an international logistics system, and if you would like more information about this, you can contact Wall Tech Limited.